If you're a motivated individual looking to make a real contribution, this stream could be for you. You'll get a breadth of experience - and be given plenty of opportunity to grow in various areas of the workforce.Read more
Generalist graduates will build an extensive understanding of our parcel, mail and retail networks - along with the well-rounded experience that comes with working on some of our most exciting projects. In the generalist stream, you'll be able to move around the business and work across a variety of areas and roles - which means there are endless opportunities where you could grow. You might find a career path you hadn't even considered before now.
A Generalist graduate will:
A Generalist graduate should:
Whatever your background - Arts, Business, Commerce, Economics, Science, Communications, Law, Management or Marketing - this stream has room for you to grow.
Human Resources (HR)
It's our people who love delivering - and who sit at the heart of our business.Read more
Australia Post was Australia's first equal opportunity employer. And we're looking for bright young minds who are passionate about shaping the employee experience in one of Australia's most trusted brands.
Human Resources at Australia Post consists of two teams - the first are the HR teams that partner with business units to drive key workforce programs and projects. The second are the Centre of Excellence (COE) HR teams that work on broader enterprise initiatives - and cover things like culture, leadership, talent, workplace relations, safety, diversity and inclusion, recruitment and transition, remuneration and benefits, and metrics and performance.
As a HR graduate, you'll work closely with Business Leaders, HR Business Partners and other COE teams - to facilitate people strategy and planning processes, while integrating the various initiatives from existing COE teams. In the past, HR graduates have worked on a broad variety of projects - such as rolling out and embedding the Australia Post Group shared values, refreshing the enterprise wide recognition and reward program Applaud, managing the annual employee engagement survey say2action, and supporting the design and implementation of our senior leadership programs.
A HR graduate will:
A HR graduate should:
If you've always been interested in people - and in the ways we relate to each other and work together - then the Human Resources stream could be the ideal platform to grow your career. Human Resources applicants are likely to have Business Management, HR, Psychology, Business or Commerce undergraduate qualifications.
Marketing and Communications
Marketing and Communications play an integral role in communicating Australia Post's brand, services and products, both internally and externally.Read more
Maintaining, servicing and determining the value that these products and services provide is an important function for the business. This includes spotting new opportunities to make life easier for our customers - and communicating the key benefits of these out to the market, while maintaining our strong brand positioning.
Graduates in the Marketing and Communications stream may be exposed to rotations within any of our Marketing teams and Corporate Communications teams.
A Marketing and Communications graduate will:
A Marketing and Communications graduate should:
Applicants for this stream could have a background in Marketing, Communications, Media, Public Relations, Business or Commerce. If you're interested in growing a career that encompasses product development, customer insights, company and community brand, campaign management and communications then you'll be a valuable individual in this stream.
Finance saves money, makes money, and optimises the way Australia Post performs as an enterprise.Read more
The Finance team support a range of stakeholders - including the Australia Post Board, Executive Committee, managers and their teams. Being a centralised service function, we closely collaborate with all areas of the business - from retail outlets and network operations, to IT and people management.
As a graduate in this stream, you might also find yourself interacting with external bodies such as the Australian Tax Office, the Australian Competition and Consumer Commission, Auditor General and the Federal Government.
A Finance graduate will:
A Finance graduate should:
There's plenty of room at Australia Post to grow a great career in Finance - and if you have a keen eye for detail, have strong analytical skills and have a desire to make an impact on the future of an Australian icon, the Graduate Program is a great place to start.
Information Technology (IT)
There's never been a more exciting time to be a part of our IT team - as Australia Post's digital strategy sees us embracing newer, more innovative ways of doing things.Read more
The IT team uses insights to make data-driven decisions that improve our digital and business strategies. Beyond this, they design, implement, manage and evolve our digital assets, platforms, capabilities and culture - which continues to become an increasingly integral part of the way we do business.
As an IT graduate, you'll work on exciting projects that encourage you to think outside the box - changing the way we do business, and growing your own career as well.
An IT graduate will:
An IT graduate should:
Information Technology applicants may have, but are not limited to, IT undergraduate qualifications.
If you're interested in driving innovation, understanding the needs of our customer, contributing to a customer-centric IT operating model and helping to lead the digitalisation of Australia Post, you'll have plenty of room to grow here.
As we rely more and more on technology, our Digital teams have an integral part to play in creating and managing compelling digital experiences - all of which excite and delight our customers.Read more
It's an exciting time for Australia Post - as the digitisation of our economy significantly changes the way we do business.
Working in Digital involves building and maintaining the online and mobile products and services used every day by our customers - including the MyPost Digital Mailbox, parcel tracking tools, mail redirection online, bill payments and our online store. Graduates in this stream also help to accelerate product development, drawing on a customer-focused, iterative and adaptive way of working.
A Digital graduate will:
A Digital graduate should:
If you were the sort of kid who loved exploring the latest technological innovations, there's every chance you'll be able to realise those passions in the Digital stream. Applicants could have a background in Business, IT, eCommerce or Computing, with a keen interest in the digital world - and helping to move Australia Post forward in that world.
Our main goal is to help you grow. As a leader, as a thinker - and as a person. We want to foster that same sense of optimism and wonder you had when you were younger - and help you use that to push yourself further in your career.
To do that, we follow the 70/20/10 rule - which involves a combination of formal and informal development methods.Read more
Learn on the job (70 per cent)
The best experience you can get happens when you're already at work. And you'll have the chance to make your mark at Australia Post - by getting involved in a range of projects, and working towards real objectives.
Make connections (20 per cent)
Forming solid working relationships is key to your success, so we offer great networking opportunities as part of your development. You'll have the chance to meet with senior management - while receiving ongoing feedback from your manager, and taking part in a buddy and mentor program.
Alumni and current graduates who know exactly what it's like to be in your shoes will also be close by for extra support when you need it.
Formal training (10 per cent)
Some things are best learned when taught by others, which is why we dedicate a portion of your development to formal training - including technical training that's relevant to your role and full day workshops that focus on developing soft skills like effective communication, presentation skills and more.
Head of Marketing eCommerce Delivery
2009 Graduate Program
Natalie Appathurai's career has grown in leaps and bounds since she first joined the Australia Post Graduate Program in 2009. Coming on board through the Marketing and Communications stream, Natalie remembers the sense of community that was shared between the graduates from day one. Read more
"There was a genuinely energizing and supportive culture - not to mention a good sense of friendly competition!"
Natalie's time in the Graduate Program led her straight into a permanent role as a Marketing Communications Coordinator in Australia Post's Mail Marketing division. Even after she'd started working in this first position she saw there were still plenty of opportunities to develop her skills alongside the other graduates.
"When you're coming through the Program, Post help you build those general business skills - so you have a better sense of how the business works and how you fit into the bigger picture. You have plenty of exposure to different senior leaders and other areas of the business - which really helps you grow your confidence and your social skills".
That first role set the course for Natalie's growth into new marketing positions in different parts of Australia Post - while a secondment as part of a change management team under the General Manager gave her some invaluable exposure to the broader business.
From there, Natalie progressed into Marketing for Australia Post's Parcels & eCommerce division - and over the past five years, she's grown into her current role as the Head of Marketing eCommerce Delivery.
Natalie recalls knowing the sort of person she wanted to be in her career quite early on - someone who could be counted on, who worked hard, and who people wanted to work with. And she credits the Graduate Program with helping her grow into that person.
"I matured a lot, and learned to become more resilient and more confident. You're put out of your comfort zone, and this helps you become more aware of who you are, what motivates you - and what you're capable of."
2015 Graduate Program
Jason Stevens has loved playing with computers since he was young - so it's only natural that he'd find himself working in the digital domain. But he was surprised to discover he could use those technological skills in an exciting, dynamic career at Australia Post.Read more
"I knew I wanted to work in customer-facing tech and IT", Jason recalls. "But it wasn't until I went and spoke with the Australia Post team at a careers fair that I realised they did that sort of work!"
Joining the Digital stream of the 2015 Graduate Program, Jason found himself playing an active role in some of Australia Post's most significant projects from his very first day - learning firsthand how business and technology intersect.
And as one of only three other Digital graduates, Jason recalls feeling like part of a close-knit community - rather than feeling like he was in competition with the other graduates, or starting out at the bottom of the ladder.
"Everyone's on the same page in digital. It's about being put into a team - and working out how to be the best possible asset for the team."
While Jason was drawn to the way Australia Post were providing innovative solutions for their customers, it was the culture that made the choice to grow his career at Post an easy one.
"It was nice and relaxed, and good fun from day one. Post's greatest assets are definitely its people. There are no egos - everyone just wants to do great work."
Today, Jason works as a Business Analyst for one of Australia Post's agile web teams. With a focus on the MyPost platform and online shopping, Jason and his team operate on a fortnightly release cycle to make a more immediate impact on customers' lives - with an open feedback channel giving customers a chance to have their voices heard in return.
In the few years since he started in the Digital graduate stream, Jason's already grown his career in exciting directions - and is doing genuinely exciting and innovative work in a field he's so passionate about.
There are a few steps you'll need to take to apply for our Graduate Program - and to begin growing your career at Australia Post.
But before you start your application, make sure you check out our eligibility criteria.
To help make sure you are a good fit for us and vice versa, our online application form includes questions about:
If you're successful after the online application stage, you'll be asked to complete an online test - where you can demonstrate your verbal, numerical and cognitive skills..
You'll also be invited to participate in an online video interview. This is a one-way recorded interview, where you'll be asked a number of behavioural questions, and your response will be recorded.
Once you're shortlisted through our online and video assessments, we'll invite you to our corporate offices to participate in our assessment centre exercise. Along with getting the chance to meet some of our managers and graduates, you'll be asked to participate in a variety of activities - including a group case study activity.
(Please note if you are travelling from out of state, you will be responsible for all travel arrangements and any costs incurred.)
The next step is the final interview - where you'll get another opportunity to meet our managers face-to-face. This interview assesses certain skills and abilities that are important to our business.
After some final routine and reference checks, we'll make an employment offer to the successful candidates. Between then and your start date, we'll send you information updates on what to expect - and organise an event so you can meet some of your team.